We collect personal information that you provide to us when booking a service, such as your name, email address, phone number, and racquet details. Payment information is securely processed by Stripe and does not touch our servers.
We use your information to fulfill your racquet service bookings, communicate turnaround times, send pickup notifications, and maintain a history of your stringing preferences.
We use Stripe for payment processing and email services for booking confirmations. These third parties only have access to the data necessary to perform their functions on our behalf.
Under Australian data protection laws, you have the right to access, update, or request the deletion of your personal information. Please contact us to exercise these rights.